Banza

Bird is an artificial intelligence (AI) powered Customer Relationship Management (CRM) platform that focuses on customer engagement across channels, including email, SMS, and WhatsApp. The company offers communication tools and integrates AI-driven agents to assist marketing, sales, support, and financial operations. Bird's platform aims to facilitate customer journeys, optimize marketing campaigns, and support customer interactions and financial transactions for businesses. Bird was formerly known as MessageBird. It was founded in 2011 and is based in Amsterdam, Netherlands.

Zoho is a technology company that specializes in business software development across various sectors. The company offers software solutions including customer relationship management, accounting, email services, help desk, IT management, low-code app development, online learning, retail POS, digital family organization, and e-commerce platform integration. Zoho's products support various business operations, including sales, marketing, finance, and IT management. It was founded in 1996 and is based in Chennai, India.

Sabio Group is a digital customer experience (CX) transformation company operating in the technology and customer service sectors. The company offers various services such as artificial intelligence (AI) and automation solutions, data insights, cloud transformation, networking services and infrastructure, and customer experience management. It primarily caters to industries such as banking, insurance, housing, retail, and telecommunications. The company was founded in 1998 and is based in London, United Kingdom.

Forethought focuses on customer support automation through generative AI technology in the customer service industry. The company provides solutions that aim to address issues, predict and prioritize support tickets, and support agents with knowledge to improve productivity. Forethought's platform is applicable in various sectors including e-commerce, SaaS, and FinTech, with the goal of addressing customer experience and support efficiency. It was founded in 2017 and is based in San Francisco, California.

Bernini Labs operates as a technology company. It focuses on and develops a vertical software as a service (SaaS) product. The company's main offering is a specialized software-as-a-service solution designed for a specific industry or business need. It is based in Atlanta, Georgia.

Uniphore operates as an enterprise artificial intelligence (AI) and focuses on customer and employee experiences. The company offers various products such as conversational AI, emotion AI, generative AI, and workflow automation for interactions and processes. It caters to industries such as banking, healthcare, telecom, and more. The company was founded in 2008 and is based in Palo Alto, California.