Salesforce

Zoho is a technology company that specializes in business software development across various sectors. The company offers software solutions including customer relationship management, accounting, email services, help desk, IT management, low-code app development, online learning, retail POS, digital family organization, and e-commerce platform integration. Zoho's products support various business operations, including sales, marketing, finance, and IT management. It was founded in 1996 and is based in Chennai, India.

Banza specializes in digital transformation and business process automation within the banking and retail sectors. The company offers customer relationship management (CRM) and business process management (BPM) solutions to streamline sales, marketing, and customer service processes. Banza primarily serves the banking and retail industries with comprehensive solutions for credit management, sales, customer service, and omnichannel customer interactions. It was founded in 2020 and is based in Uzhhorod, Ukraine.

SugarCRM is a company that provides customer relationship management (CRM) solutions for various industries. Its offerings include sales automation, marketing automation, customer service, and revenue intelligence, which utilize artificial intelligence and machine learning. SugarCRM serves sectors such as manufacturing, wholesale distribution, financial services, and software & IT services. It was founded in 2004 and is based in Cupertino, California.

Nimble is a customer relationship management company that provides CRM solutions for small businesses across various sectors. The company offers a platform that integrates contact management, email marketing, and sales automation to assist with managing relationships, tracking leads, and improving engagement. Nimble's services aim to automate marketing efforts, focusing on small business teams using Microsoft 365 or Google Workspace. It was founded in 2008 and is based in Santa Monica, California.

Bird is an artificial intelligence (AI) powered Customer Relationship Management (CRM) platform that focuses on customer engagement across channels, including email, SMS, and WhatsApp. The company offers communication tools and integrates AI-driven agents to assist marketing, sales, support, and financial operations. Bird's platform aims to facilitate customer journeys, optimize marketing campaigns, and support customer interactions and financial transactions for businesses. Bird was formerly known as MessageBird. It was founded in 2011 and is based in Amsterdam, Netherlands.

Intercom provides a customer service platform that utilizes artificial intelligence to assist with customer support. It has developed a support agent named Fin, which responds to customer inquiries, along with tools such as an inbox, ticketing system, and reporting features. Its platform is applicable in sectors like financial services, software and technology, and healthcare. It was founded in 2011 and is based in San Francisco, California.